FAQ of Calling Card
Can I use Calling Card from more than one phone?
Calling Card can be used from as many phones as you want. Pinless can be activated in five phones at a time.
What is Pinless dialing?
As the name suggest a customer need not dial the 12 digit pin number every time S/he makes a call after one has activated pin less dialing by sending request for pinless activation by typing:
Pinless (space) <123456789XYZ> and send SMS to 55222.
What is Speed dialing? On how many phones it can be activated?
Frequently dialed numbers can be configured to reach the destination number fast that is Instead of dialing the entire phone number a customer can use a single digit code. Up to 3 frequently called numbers can be configured to use this feature. One can change the numbers as many times as one wants.
Does my balance get carried forward if I recharge my account with another card?
No. Your balance does not get carried forward if you recharge it with a new Card.
I have a post paid phone and a calling card is loaded on to my phone. If I make a call which of my account will get debited?
If a customer prefixes *210 to the destination number then the calling card account will be debited else it will be a normal call.
Is there a Top Up facility in Smart Call Calling Card?
No. Recharge your account with a new account card by sending an SMS for pin less activation.
Who to contact for any problem/query on Smat Call Calling Card?
Call the toll free customer care number 12678.