Appellate Authority

Office of the Appellate Authority for Tata Teleservices Limited and Tata Teleservices (Maharashtra) Limited (Constituted under the provisions of the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007 (3 of 2007)

Format for making appeals before the Appellate Authority (click here)

Procedure for making appeals before the Appellate Authority

• Appeal must be in the format prescribed in the regulation (in duplicate) - (for format click here)
• Every appeal must be filed within 3 Months from the date of decision of the Nodal Officer.
• All appeals are generally disposed of within 3 Months from the date of filing of appeal.
• Appeals only against the decision of the Nodal Officer are maintainable before the Appellate Authority, no other appeal / direct complaint shall be entertained.
• For detailed procedure on disposal of appeals by Appellate Authority please refer the TRAI Regulation on Consumer Protection and Redressal for Grievances (3 of 2007)

Status of pending appeals

• Status of pending appeals TTSL
• Status of pending appeals TTML